Returns & Exchanges
At Handicrafts Town, we take pride in the artisanal quality of our products and want you to be completely satisfied with your purchase. If your handcrafted item isn't quite right, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and a brief explanation of why you wish to return the item.
Prepare the Package
Carefully pack the product in its original packaging to ensure the delicate handicraft remains protected during transit.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our artisans inspect the returned item, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing